Employers
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The provision of innovative training programmes will ensure staff have the necessary skills to adapt to new technologies.
County Tipperary Skillnet facilitates learning and workforce development to meet enterprise talent needs, working closely with Industry to identify requirements. Any private or semi-private company in Co. Tipperary can avail of our services, there is no membership fee. |
Programmes and Events 2018
If any of the proposed programmes or Events listed
below interest you please contact
Karen 052 6191105
below interest you please contact
Karen 052 6191105
Programmes 2018
Managing Poor Performance
€120.00
Date: 27th April 2018- one day programme
Venue: Questum Acceleration Centre, Clonmel
This one day comprehensive programme will enhance participants knowledge, skills and ability to effectively develop and improve capability and confidence in their teams. The training has a mixture of legislation, best practice and hands on content.
Activities include case study review and role play to ensure that key knowledge and skills gained are practised.
PROGRAMME CONTENT
Module 1: The Value of Performance Management
✓ Understand the benefits and importance of managing performance effectively
▪ What it is and why it matters and the consequences if you don’t
✓ Understand how the performance management process should work
✓ Motivation: Discover what makes people perform at their best
✓ Overview - Legislation and Best Practice Guidelines.
▪ When to move from Performance Management to Disciplinary Procedure.
Module 2: Performance Meetings
✓ Effective listening - Use listening and coaching skills to ensure that you understand the other person and to encourage them to take responsibility
✓ Planning effective and regular one to one’s
✓ Meeting Preparation
✓ The One to One Meeting - Identify what needs recording and what does not
✓ After the Meeting – Personal Performance Action Plan
Module 3: You the Manager/Supervisor
✓ Identify what behaviour is causing the employee to underperform
✓ Confront poor performance – Handling challenging situations & problem-solving
✓ Understand how to get people to take responsibility for their performance
✓ Your Management Style - Identifying your personal leadership and coaching style
▪ Changing your personal leadership style to get the most from the individual performer
▪ Create your own plan for individuals based on their situation and personal styles
Module 4: Performance Goals
✓ Identify how to set measurable and effective short and long-term objectives with clear accountabilities
✓ Setting S.M.A.R.T. performance targets.
TRAINING OUTCOMES At the end participants will have the ability to:
✓ Understand the link between effective performance management and business results.
✓ Monitor and measure performance against agreed goals.
✓ Confidently and positively deal with difficult performance issues.
✓ Recognise when to give formal and informal motivational feedback.
✓ Handle difficult conversations.
✓ Practice specific tools for day-to-day Performance Management.
✓ Motivate their team.
Venue: Questum Acceleration Centre, Clonmel
This one day comprehensive programme will enhance participants knowledge, skills and ability to effectively develop and improve capability and confidence in their teams. The training has a mixture of legislation, best practice and hands on content.
Activities include case study review and role play to ensure that key knowledge and skills gained are practised.
PROGRAMME CONTENT
Module 1: The Value of Performance Management
✓ Understand the benefits and importance of managing performance effectively
▪ What it is and why it matters and the consequences if you don’t
✓ Understand how the performance management process should work
✓ Motivation: Discover what makes people perform at their best
✓ Overview - Legislation and Best Practice Guidelines.
▪ When to move from Performance Management to Disciplinary Procedure.
Module 2: Performance Meetings
✓ Effective listening - Use listening and coaching skills to ensure that you understand the other person and to encourage them to take responsibility
✓ Planning effective and regular one to one’s
✓ Meeting Preparation
✓ The One to One Meeting - Identify what needs recording and what does not
✓ After the Meeting – Personal Performance Action Plan
Module 3: You the Manager/Supervisor
✓ Identify what behaviour is causing the employee to underperform
✓ Confront poor performance – Handling challenging situations & problem-solving
✓ Understand how to get people to take responsibility for their performance
✓ Your Management Style - Identifying your personal leadership and coaching style
▪ Changing your personal leadership style to get the most from the individual performer
▪ Create your own plan for individuals based on their situation and personal styles
Module 4: Performance Goals
✓ Identify how to set measurable and effective short and long-term objectives with clear accountabilities
✓ Setting S.M.A.R.T. performance targets.
TRAINING OUTCOMES At the end participants will have the ability to:
✓ Understand the link between effective performance management and business results.
✓ Monitor and measure performance against agreed goals.
✓ Confidently and positively deal with difficult performance issues.
✓ Recognise when to give formal and informal motivational feedback.
✓ Handle difficult conversations.
✓ Practice specific tools for day-to-day Performance Management.
✓ Motivate their team.
Managing Disciplinary & Grievance Issues
€120.00
Date: 4th May 2018 -One Day Programme
Venue: Questum Acceleration Centre, Clonmel
This one day programme provides the necessary skills and knowledge on practices, process and procedures to be followed in any disciplinary or grievance from initial invite/notification to final outcome. It will ensure consistency in application of procedure and equip participants to conduct workplace issues sensitively, robustly and impartially.
The course is designed to enable managers/supervisors to handle workplace complaints, grievance and disciplinary matters to best practice standards so as to reduce the risk of Appeals and Third Party claims. This programme has a mixture of legislation, best practice and hands on content. Activates include case study review and role play to ensure that key knowledge and skills gained are practised.
CONTENT
Module 1: Introduction to Disciplinary & Grievance
✓ Overview - Legislation and Regulatory organisations/bodies.
✓ Principles of Natural Justice ▪ The right to a fair hearing ▪ The right of reply ▪ The right to be accompanied ▪ The right of an independent appeal
✓ Prior to Disciplinary - Informal and formal disciplinary and grievance
✓ Performance - Conduct, Capability, Misconduct & Gross Misconduct
✓ Dismissal – Unfair, Constructive, Fair Dismissal
Module 2: Hearings
✓ Stages of Disciplinary & Grievance
✓ Meeting: Effective listening, Interview skills, Notetaking & Taking Witness Statements
✓ Handling challenging situations & problem-solving
✓ Investigation - Weighing up Evidence
✓ Disciplinary Outcome – Sanctions ‘Punishment fits the crime’
✓ Appeals Procedures
Module 3: Administration
✓ Letters of Invite, Outcome, Appeal etc.
✓ Paperwork & Recordkeeping - timeframes ✓ Roles in the process
✓ Training - to ensure employees are aware and understand D&G policies and procedures
Module 4: Process & Procedure
✓ Review your policies and procedures
✓ Overview - Handling Workplace Relations Commissions cases
✓ Reduce the risk of Appeals and WRC claims.
TRAINING OUTCOMES At the end participants will have the ability to:
✓ Have a full understanding of disciplinary and grievance processes
✓ Identify what issues warrant a formal process versus what would best be resolved through other means.
✓ Have the importance of employment law procedures in the workplace put in context
✓ Understand the importance of a grievance procedure framework and how to apply "best practice"
✓ Understand the importance of the principles of "natural " justice when carrying out an investigation or applying disciplinary procedures
✓ Focus on key aspects of applying those procedures including interviewing, note taking and letter writing
✓ Learn how to weigh up the evidence so as to comply with legal requirements.
Venue: Questum Acceleration Centre, Clonmel
This one day programme provides the necessary skills and knowledge on practices, process and procedures to be followed in any disciplinary or grievance from initial invite/notification to final outcome. It will ensure consistency in application of procedure and equip participants to conduct workplace issues sensitively, robustly and impartially.
The course is designed to enable managers/supervisors to handle workplace complaints, grievance and disciplinary matters to best practice standards so as to reduce the risk of Appeals and Third Party claims. This programme has a mixture of legislation, best practice and hands on content. Activates include case study review and role play to ensure that key knowledge and skills gained are practised.
CONTENT
Module 1: Introduction to Disciplinary & Grievance
✓ Overview - Legislation and Regulatory organisations/bodies.
✓ Principles of Natural Justice ▪ The right to a fair hearing ▪ The right of reply ▪ The right to be accompanied ▪ The right of an independent appeal
✓ Prior to Disciplinary - Informal and formal disciplinary and grievance
✓ Performance - Conduct, Capability, Misconduct & Gross Misconduct
✓ Dismissal – Unfair, Constructive, Fair Dismissal
Module 2: Hearings
✓ Stages of Disciplinary & Grievance
✓ Meeting: Effective listening, Interview skills, Notetaking & Taking Witness Statements
✓ Handling challenging situations & problem-solving
✓ Investigation - Weighing up Evidence
✓ Disciplinary Outcome – Sanctions ‘Punishment fits the crime’
✓ Appeals Procedures
Module 3: Administration
✓ Letters of Invite, Outcome, Appeal etc.
✓ Paperwork & Recordkeeping - timeframes ✓ Roles in the process
✓ Training - to ensure employees are aware and understand D&G policies and procedures
Module 4: Process & Procedure
✓ Review your policies and procedures
✓ Overview - Handling Workplace Relations Commissions cases
✓ Reduce the risk of Appeals and WRC claims.
TRAINING OUTCOMES At the end participants will have the ability to:
✓ Have a full understanding of disciplinary and grievance processes
✓ Identify what issues warrant a formal process versus what would best be resolved through other means.
✓ Have the importance of employment law procedures in the workplace put in context
✓ Understand the importance of a grievance procedure framework and how to apply "best practice"
✓ Understand the importance of the principles of "natural " justice when carrying out an investigation or applying disciplinary procedures
✓ Focus on key aspects of applying those procedures including interviewing, note taking and letter writing
✓ Learn how to weigh up the evidence so as to comply with legal requirements.
Finance for the non Financial Manager
€220.00
Venue: Clonmel
Dates: 30th April & 1st May 2018
This 2 day programme is aimed at managers from a non-financial background to give them the opportunity to gain a better understanding of the basic principles of business finance.
Course outline includes:
Introduction to Finance
• Why accounting is important to a business
• Common terms (language of Finance)
• Understanding Profit & Loss
• Understanding the Balance Sheet
• Understanding Cashflow
Monitoring
• Measurement & Monitoring
• The business Dashboard- Typical Management Accounts
• Understanding variances
• Cashflow Planning & Management – Issues influencing cashflow shrinkage
Administration
• Unexpected exceptions
• Issues causing shrinkage in the business
• Reporting (when and to whom)
• Revenue Issues to consider
Budgeting
• Developing realistic budgets
• Return on Investment
• Payback and Net Present Value models to assess investments
• Discipline
Dates: 30th April & 1st May 2018
This 2 day programme is aimed at managers from a non-financial background to give them the opportunity to gain a better understanding of the basic principles of business finance.
Course outline includes:
Introduction to Finance
• Why accounting is important to a business
• Common terms (language of Finance)
• Understanding Profit & Loss
• Understanding the Balance Sheet
• Understanding Cashflow
Monitoring
• Measurement & Monitoring
• The business Dashboard- Typical Management Accounts
• Understanding variances
• Cashflow Planning & Management – Issues influencing cashflow shrinkage
Administration
• Unexpected exceptions
• Issues causing shrinkage in the business
• Reporting (when and to whom)
• Revenue Issues to consider
Budgeting
• Developing realistic budgets
• Return on Investment
• Payback and Net Present Value models to assess investments
• Discipline
(GDPR) Fundamentals & Business Accountability of the General Data Protection Regulation.
€69.00
Venue: Questum Acceleration Centre, Cahir Road, Clonmel
Date: Wednesday 9th May 2018
Time: 9:30am to 1pm
The General Data Protection Regulation (GDPR) is less than a month away. What has your organisation done to prepare? Are you prepared?
The GDPR comes into force on the 25th of May with clear focus on the rights of Data Subjects, consent, data security, data breaches, data privacy impact assessments, data transfers, processor liability and requirements for a DPO. The material scope of the GDPR covers all organisations from Small Home Operators, Club’s, SME’s to Large Multi-National and all Public Agencies and Authorities.
A lack of readiness in meeting the requirements of the GDPR can lead to substantial fines and judicial recourse for an organisation.
To take your first step on your compliance journey join us at a briefing on the Fundamentals & Business Accountability of the General Data Protection Regulation.
The objective of this session is to provide clear guidance on what is required and the foundational understanding to initiate a GDPR readiness program within your business.
The Key Topics will cover;
• Fundamentals of Data Protection
• Key Articles of the GDPR
• Business Owner Accountability
• Impacts of the GDPR
• Getting your Business Ready
• Next Steps to meeting regulation
Presenters:
Paula Carney-Hoffler F.I.I.C.M, Cert Credit Mgmt., Dip Law, CDPO
Kevin McLaughlin F.I.I.C.M BA, CDPO
Date: Wednesday 9th May 2018
Time: 9:30am to 1pm
The General Data Protection Regulation (GDPR) is less than a month away. What has your organisation done to prepare? Are you prepared?
The GDPR comes into force on the 25th of May with clear focus on the rights of Data Subjects, consent, data security, data breaches, data privacy impact assessments, data transfers, processor liability and requirements for a DPO. The material scope of the GDPR covers all organisations from Small Home Operators, Club’s, SME’s to Large Multi-National and all Public Agencies and Authorities.
A lack of readiness in meeting the requirements of the GDPR can lead to substantial fines and judicial recourse for an organisation.
To take your first step on your compliance journey join us at a briefing on the Fundamentals & Business Accountability of the General Data Protection Regulation.
The objective of this session is to provide clear guidance on what is required and the foundational understanding to initiate a GDPR readiness program within your business.
The Key Topics will cover;
• Fundamentals of Data Protection
• Key Articles of the GDPR
• Business Owner Accountability
• Impacts of the GDPR
• Getting your Business Ready
• Next Steps to meeting regulation
Presenters:
Paula Carney-Hoffler F.I.I.C.M, Cert Credit Mgmt., Dip Law, CDPO
Kevin McLaughlin F.I.I.C.M BA, CDPO
